Tuesday, April 1, 2008

SERIOUSLY?! Seriously!

When moving there are many things to think about, it just does not require putting your crap in a box and moving it from one location to another. We have all been through this. You must change your address to a million different places as well as switch things over like electricity, cable etc etc. This however should not be that complicated, unless you belong to Rogers wireless. My husband and I have cells phones with rogers, this is no big deal, so far we are happy with their service. What we are not happy with was when we got a portable wireless modem they told us is coverage almost everywhere. Well as we spent about 2 hours at the mall last night we found out that is not the case. We moved to a rural area, where I might add, other people have internet! Rogers told us that no internet service goes out there. Fine no wireless internet goes out there, what about cable internet we ask? No such thing exists! WTF no such thing exists, it goes through a cable in your house and you can't do that!!! They also told us that there might be a cancellation fee!! Are you kidding me! Its not my fault you don't provide service out where I live and now you want me to pay you for that!! Needless to say we were not impressed with Rogers. So, not that we are against Aliant, but this is the only place we have to choose from!! All we want is our services to be on bill, I don't understand how difficult this is!! Anyway so fine we go to Aliant, only to find out that because we do not have a house phone our internet service is going to be $10 more a month than if we did have a house phone. What the hell is that about?! Oh and not to mention that after the first year it goes up AGAIN by another $10. WTF?
All we want is an internet service that we can use at home, its not like we are asking anyone to save the world. I am confused on why such an accessbile thing is so difficult to obtain. Rogers made it sound like we were moving to butt F*** no where and internet was absurd, it is clearly not as we are not the only people that live out there, I am sure everyone else has internet! For something that is so speedy it sure is taking a hell of a long time to get. Aliant told us that it will take 3-5 business days to get internet in our house!! Holy Crap! I might add however that Aliant was the most helpful, a young lady there was very informative, helpful and understanding and that was good to have seeing as how we were both so pissed that anymore bad service someone might have been seriously hurt.
So if you are planning on moving make sure what your internet service covers and if its moveable. If you have rogers perhaps make the switch over before you move and have to wait a week for internet.
When my cell phone contract is up with rogers I can assure you I will not be renewing with them.

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